1. Learning Disability Partnership Board - Terms of Reference

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    Terms of Reference for the Learning Disability Partnership Board, March 2020.

    These Terms of Reference are currently being reviewed.

  2. Learning Disability Partnership Board - meeting 12 December 2018

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    The meeting hears from Specialist Housing Advisors who help people find the right housing.

  3. Healthwatch policy - Financial controls

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    This policy says what we will do to make sure that we are using public money wisely and following proper financial procedures. It was approved at our Board's meeting in March 2021.

  4. Healthwatch policy - Health and Safety

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    This policy says what we do to protect the health of our staff and volunteers. It was approved by our Board of Directors in May 2021

  5. Healthwatch policy - Health and wellbeing

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    This policy says what we will do to establish a positive health and wellbeing culture within our Healthwatch. It was approved at the Board's meeting in July 2021

  6. Healthwatch policy - Social Media Policy

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    This policy says how we will use social media to involve people in our work. It was approved at our Board's meeting in September 2020.

  7. Healthwatch policy - Reserves

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    This policy sets out the amount of reserves that we will keep so we can meet any financial obligations relating to staff, services and premises. It was approved at our Board meeting in March 2022

  8. Healthwatch policy - Governance

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    This policy says how we will manage the organisation to make sure that what we do is in the public interest and that our resources are used wisely. It was approved at our Board's meeting in January 2022.

  9. Healthwatch policy - Safeguarding adults

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    This policy says what we will do to help keep adults at risk safe from harm. And help protect them from abuse and neglect. It was approved at our Board's meeting in March 2022.

  10. Healthwatch policy - Safeguarding children

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    This policy says what we will do to help protect children and young people from abuse and harm. It was approved at the Board's meeting in March 2022.

  11. Healthwatch policy - Volunteering policy

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    This policy says how we will involve volunteers in the work we do. It was approved at our Board's meeting in June 2022.

  12. Healthwatch policy - Whistleblowing policy and procedure

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    This policy says how we will support our staff and volunteers to speak out about any concerns they have. It was approved at our Board's meeting in March 2020.

  13. Over the counter medicines on prescription - can our NHS afford this?

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    Big savings can be made for the NHS if people buy over the counter medicines rather than ask for them on prescription.

  14. Is it OK to redirect people from A&E if they don't need emergency care?

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    The number of people using urgent and emergency care services is increasing. And people are often arriving at A&E when they don't need to be there.

  15. Healthwatch Policy - Absence

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    This policy says how we manage staff absence from work due to sickness. It was approved at our Board's meeting in Nov 2020.

  16. Healthwatch Policy - Alcohol and Drugs

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    This policy says what our approach to drugs and alcohol in our offices and at our events is. It was approved at our Board's meeting in September 2021.

  17. Healthwatch policy - Annual leave

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    This policy says what annual leave allowance we give to staff. It was approved at our Board's meeting in July 2021.

  18. Healthwatch policy - Bad weather

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    This policy says what we will do if bad weather prevents staff from getting to their normal place of work or planned meetings. It was approved at our Board's meeting in September 2021.

  19. Healthwatch policy - Expenses

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    This policy says what out of pocket expenses can be claimed by Healthwatch staff. It was approved at our Board's meeting in September 2021.

  20. Healthwatch policy - Bullying and Harassment policy

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    This policy says what staff can do if they think they are being bullied or harassed in the workplace. It was approved at our Board's meeting in September 2021.

  21. Healthwatch policy - Homeworking

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    This policy says how we will support staff to work from home. It was agreed at our Board's meeting on 12 May 2021

  22. Healthwatch policy - Lone working

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    This policy says how we will manage lone working to keep staff and volunteers safe. It was approved at our Board's meeting in May 2021

  23. Healthwatch policy - Managing organisational change

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    This policy says how we will manage change within our Healthwatch. It was approved at our Board's meeting in November 2021.

  24. Healthwatch policy - Personal Development and Appraisal Policy

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    This policy says how we will support and manage our staff team to enable them to achieve the best they can for our Healthwatch. It was approved at our Board's meeting on 26 January 2022

  25. Healthwatch policy - Recruitment

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    This says what we will do to recruit the best possible people to our staff team. It was approved at our Board's meeting in July 2021

  26. Healthwatch policy - Time off in lieu (TOIL)

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    This policy says how we will manage extra time staff work outside their normal hours. And how staff can claim this back as time off in lieu. It was approved at the Board's meeting in July 2021.

  27. Register of Interests

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    This document says what other health, care or political organisations that our Directors may be involved in that could potentially provide a conflict of interests in their role with our Healthwatch. It was last updated in July 2023.

  28. Healthwatch Board meeting in public - Weds 11 March 2020

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    At this meeting the Directors will be asked to approve our five-year strategy. This sets out our five priorities and the difference we want to make by 2025, together with local people and organisations.

  29. Report following our visit to Broadleigh Care Home

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    Report following our visit to Broadleigh Care Home on 5 February 2016 using our legal power to enter and view.

  30. Report following our visit to Lavender Care Home

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    Report following our visit to Lavender Care Home on 16 March 2016 using our legal power to enter and view.

  31. Report following our visit to Cherry Blossom Care Home

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    Read about our visit to Cherry Blossom Care Home on 26 September 2016 using our legal power to enter and view.

  32. Visit to Park Vista Care Home

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    Read about our visit to Park Vista Care Home on 20 October 2016 using our legal power to enter and view.

  33. Report on accessibility of information at Peterborough City Hospital

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    Report following our visit to Peterborough City Hospital on 3 October 2016 to see how they are providing accessible information for disabled people.

  34. Report following our visit to Clayburn Court Care Home

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    Read about our visit to Clayburn Court Care Home on 14 November 2016 using our legal power to enter and view.

  35. Report following our visit to Boroughbury Medical Centre

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    Read about our visit to Boroughbury Medical Centre on 11 July 2017 using our legal power to enter and view.

  36. Report following visit to Old Fletton Surgery

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    Read about our visit to Old Fletton House surgery 11 July 2017 using our legal power to enter and view.

  37. Life in a care home – new Healthwatch report from Ashlynn Grange

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    Read our new report into life in Ashlynn Grange Care Home in Bretton following our visit on 25 September 2019.

  38. Healthwatch visit report on Field House care home

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    Report following our visit to Field House Care Home in Eyebury Road, Peterborough on 30 October 2019.

  39. Healthwatch Peterborough Annual Report 2016 - 2017

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    Healthwatch Peterborough is here to understand the lived experiences of people who use health and social care services in the city and to make sure their voices are heard and responded to. This report demonstrates how we have worked to achieve that.

  40. Healthwatch Peterborough first Annual Report 2013-14

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    Welcome to the first annual report for Healthwatch Peterborough.

  41. Annual report 2014-15

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    Welcome to our second annual report for Healthwatch Peterborough.

  42. Cardiology services at Peterborough City Hospital

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    Our report into the treatment choices and preferences of heart patients at Peterborough City Hospital.

  43. Annual report 2015-16

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    Welcome to the third annual report for Healthwatch Peterborough.

  44. Visit to Peterborough City Hospital

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    Our Healthwatch organised a joint visit to the hospital with four other local Healthwatch to find out about people's experiences of care

  45. People's experiences of non-clinical cancer services in Peterborough

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    People living with a cancer diagnosis in Peterborough are not getting the same support to mange their condition as others in the area.

  46. Visit to the Discharge Lounge at Peterborough City Hospital

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    Our visit to find out more about people's experiences of being discharged from Peterborough City Hospital.

  47. Care at Peterborough City Hospital

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    Report on care at Peterborough City Hospital including the findings from our visits to the hospital as well as an exit poll.

  48. Visit to the Minor Injuries Unit in Peterborough

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    Our reports following two visits to the Minor Injuries Unit in Peterborough.

  49. Our report following a visit to the Emergency Department at Peterborough City Hospital

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    Report following our visit to the Emergency Department at Peterborough Hospital on 14 January 2015.