Chief Executive - Sandie Smith

A former Diagnostic Radiographer working in hospitals in London and the South East, Sandie moved from the health service to local government and the voluntary sector. Her roles have included managing hostel services in Lewisham to being CEO of a domestic abuse outreach service. She has also worked at  Cambridgeshire County Council, most recently as Strategic Development Manager working on personalising adult social care. Her community work has spanned being a school governor, Vice-Chair of Medway Racial Equality Council, Treasurer of Greenwich Women’s Aid and she is currently a parish councillor.

Our staff

Communities Team

Caroline Tyrrell-Jones - Communities Programme Manager

Caroline has a background in education and training. She’s worked within local disability organisations and has experience of working with people affected by both physical and learning disabilities, long term health conditions, including mental health issues, and also families caring for disabled children. She has managed contracts in both advocacy and information, advice and guidance.

Emma Amez - Project Manager

Emma - who comes from a nursing background - has supported projects including young people’s mental health, and drugs and alcohol use. She started working with us as a volunteer then a sessional project worker before moving onto her current role.

Janine Newby-Robson - Project Manager

Janine, like Emma above, works on intelligence-led projects for us. She previously worked in engagement for us and has experience in the health service working as a personal health trainer helping patients to make lifestyle changes to improve health.

Partnership Boards Team

Graham Lewis - Partnership Development Manager

Graham supports the work of the Adult Social Care Partnership Boards across Cambridgeshire and Peterborough. These bring together statutory, voluntary and community sector organisations with people of lived experience of disability, older people and carers to help feedback on and improve adult social care services.  He has worked in a variety of settings such as homeless hostels, youth work and supporting victims of crime.

Debbie Drew - Partnership Support Officer

Debbie supports the Independent Members on the Partnership Boards and helps us run our four community health and care forums across Cambridgeshire and Peterborough. She formerly worked with disabled people in a variety of roles in the voluntary sector. She was an active member of the Learning Disability Board as a parent carer. And was a board member for Cambridgeshire Alliance for Independent Living, a former local disability charity.


Heather Lord - Volunteer Manager

Heather looks after our volunteers and make sure they have the training and support they need to volunteer with us. She is passionate about equality, and making sure that Healthwatch can harness the skills and interests of people from across the communities of Cambridgeshire and Peterborough. She has over 30 years’ experience of working to enable and empower people.

Business Development

Jo McHattie - Business Development Manager

Jo looks for funding opportunities and develops our local partnership work, enabling us to do more projects and carry out more activities across Cambridgeshire and Peterborough. She previously had a career in retail banking and the voluntary sector including mental health and physical disability charities.

Information Team

Julie McNeill - Information  Manager

Julie runs our Information and Signposting service, responding to members of the public who contact us with questions about local health and care services. She also manages our information systems. She previously spent nearly 30 years working in public libraries, including developing services for older people and people with disabilities.

Anne Aldred - Information and Signposting Officer

Anne helps run our Information and Signposting service, answering people’s questions about local health and care services and listening to their experiences. Her background is in the NHS as a learning disability nurse specialising in care and services for children and she is a former special needs school nurse.

Engagement Team

Miranda Knell - Engagement Manager

Miranda delivers our Engagement Programme and develops partnerships that help enable local communities to have their voices heard. She has been involved with voluntary and community-based organisations for over 20 years. Most recently she was general and volunteer manager for CARESCO, a charity providing community services.

Rebwar Hussein - Engagement Officer

Rebwar spends most of his time out in the community, listening to the health and care experiences of people who are less likely to share their stories. He moved to the UK in 2002, working with fellow members of the Kurdish community in Peterborough, helping them to access local support and services. He has been a community organiser and sexual health outreach worker and has also undertaken research projects for Citizens’ Advice Peterborough and sexual health charity EAST.

Communications Team

Angie Ridley - Communications Manager

Angie's role is to let people know what Healthwatch is up to and make our communications clear and accessible to everyone. She has over 20 years' experience working in the voluntary and community sector in Cambridgeshire. She started as a community fundraiser for national disability charity Vitalise and has worked in charity management, volunteer management, community engagement and communications.

Kari Payne - Communications Officer

Kari began her communications career at 18 as a trainee journalist, working her way through local papers, London agencies as well as in-house corporate roles. She previously worked for a Cambridgeshire charity supporting parent carers with children and young people with additional needs and disabilities. She has an adult son with SEND and enjoys helping people get their voices heard and acted upon.

Office Team

Carole Russell - Office and Finance Manager

Carole makes sure our offices run smoothly and safely, and that the incoming and outgoing expenses are accurate. She comes from a background of working with the Royal Navy, Police, fraud investigations, insurance and aero metals supply bringing a wide range of experience to our team.

Sharon Gunn - Administrative Assistant

Sharon helps run our offices and supports the Board and staff team in their activities. She has extensive experience in project management, business administration and customer services. She has also worked as an Assistant Teacher in the education sector.