News and reports | Healthwatch Peterborough

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Healthwatch policy - Media

This websites says how we will work positively with media partners to help us achieve better health and care services for local people. It was approved at the Board's meeting on 16 September 2020.

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Healthwatch policy - Performance Management and Personal Development Policy and Appraisal Process

This policy says how we will support and manage our staff team to enable them to achieve the best they can for our Healthwatch. It was approved at our Board's meeting on 8 May 2019.

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Healthwatch policy - Recruitment

This says what we will do to recruit the best possible people to our staff team. It was approved at our Board's meeting in May 2018.

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Healthwatch policy - Reserves

This policy sets out the amount of reserves that we will keep so we can meet any financial obligations relating to staff, services and premises. It was approved at our Board meeting in January 2020.

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Healthwatch policy - Safeguarding adults

This policy says what we will do to help keep adults at risk safe from harm. And help protect them from abuse and neglect. It was approved at our Board's meeting on 13 May 2020.

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Healthwatch policy - Safeguarding children

This policy says what we will do to help protect children and young people from abuse and harm. It was approved at the Board's meeting on 13 May 2020.

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Healthwatch policy - Social Media Policy

This policy says how we will use social media to involve people in our work. It was approved at our Board's meeting on 16 September 2020.

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Healthwatch policy - Time off in lieu (TOIL)

This policy says how we will manage extra time staff work outside their normal hours. And how staff can claim this back as time off in lieu. It was approved at the Board's meeting on 13 March 2019.

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Healthwatch policy - Volunteering policy

This policy says how we will involve volunteers in the work we do. It was approved at our Board's meeting on 13 May 2020.

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Healthwatch policy - Whistleblowing policy and procedure

This policy says how we will support our staff and volunteers to speak out about any concerns they have. It was approved at our Board's meeting on 11 March 2020.

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Improving complaints processes at Peterborough City Hospital

We worked with Peterborough City Hospital to help them improve their complaints handling processes for patients.

30 January 2013

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