1. Do you need help travelling to NHS services?

    Advice and Information -

    Find out what support is available to help you when travelling to your GP, hospital or other NHS services.

  2. Should I see a pharmacist instead of a doctor?

    Advice and Information -

    ​​​​​​​Avoid the wait at the GP and know when to visit your pharmacist instead. Look at how your pharmacist can help you.

  3. Sorting out a problem with healthcare

    Advice and Information -

    NHS care is usually very good and most people don’t have any problems. But occasionally things can go wrong. Find out how to complain about healthcare services.

  4. Community Values Panel helps NHS

    News -

    A unique approach to tackling funding issues in our local NHS has been highlighted in our newly-published Community Values Panel reports.

  5. Over the counter medicines on prescription - can our NHS afford this?

    Report -

    Big savings can be made for the NHS if people buy over the counter medicines rather than ask for them on prescription.

  6. First findings published from our Covid-19 survey

    News -

    Communications with patients and service users must be a priority as health and care services restart following the peak of the pandemic.

  7. Covid-19 briefing 1

    Report -

    The first findings from our Covid-19 survey are published - revealing people's experiences of health, care and community support during the 2020 coronavirus pandemic.

  8. How are people with sensory impairments coping in the pandemic?

    Blog -

    Imagine trying to socially distance or navigate a new supermarket layout if you can't see. Or how about trying to communicate with a health professional wearing a mask if you rely on lip-reading?

  9. Staying well this winter

    News -

    People across Peterborough are being urged not to delay getting help for their health this winter. And our local NHS services say they are here to help you stay well, safely.

  10. Public consultation on raising the age for free NHS prescriptions

    News -

    Your views are wanted on Government plans to change the upper age for free NHS prescriptions.

  11. Covid safety measures stay in place at healthcare settings

    News -

    Anyone using or visiting healthcare settings must continue to wear a face covering and stick to social distancing rules.

  12. What you've been telling us about local services

    News -

    Care from your GP surgery, difficulties finding an NHS dentist and waits for hospital appointments are amongst the top experiences you've been sharing with us over the last three months.

  13. The Integrated Care System – One year on

    News -

    In this article, we explain the role of Integrated Care Boards and Integrated Care Systems, identify their different roles, and look at how Healthwatch works with them.

  14. Know your NHS rights and responsibilities

    Advice and Information -

    The NHS Constitution is a useful document to know – setting out what patients, the public and the staff working for it can expect from the NHS.

  15. Improving complaints processes at Peterborough City Hospital

    Report -

    We worked with Peterborough City Hospital to help them improve their complaints handling processes for patients.

  16. Complaints handling project reports

    Report -

    We provided Peterborough City Hospital with three quarterly reports to help them improve complaints' management systems in the trust.

  17. NHS and social care complaints re-starting today

    News -

    Services investigating health and care complaints are restarting after being paused due to the Covid-19 pandemic.

  18. Giving GP Websites a Check-up

    Report -

    Our new report, Giving GP Websites a Check-up, is out today and looks at how easy it is to find information on GP websites across Cambridgeshire and Peterborough.

  19. We give GP websites a check-up

    News -

    Our new report - Giving GP Websites a Check-up - is out today and looks at how easy it is to find information on GP websites across Cambridgeshire and Peterborough.