Championing what matters to you

It has been another extraordinary year as Covid-19 has continued to affect everyone’s lives. Our Annual report tells some of our stories from the last twelve months and the difference you’ve made by sharing your experiences of care.
Eunice with her daughter

Sadly, our NHS and care services are still under huge pressure and waiting lists for hospital and community care treatments are growing. We are also continuing to hear about the difficulties people are having booking a GP appointment or finding an NHS dentist.

We know that the poorest members of our community have generally been affected the most, so we work extra hard to listen to and amplify their voices. A record number of people have contacted us this year to share their experiences of care, with almost half (48%) asking for advice from our information service.

"The issues of access to services, hospital waiting times and the scourge of health inequalities have all been made worse by the Covid-19 pandemic. These challenges are likely to remain for some time to come.

It is against this challenging background that I suggest there has never been a more important time for Healthwatch. An organisation that listens to local feedback and makes sure NHS leaders and other decision makers hear your voice and use your feedback to improve care."

Stewart Francis, Chair of Healthwatch Cambridgeshire and Peterborough

Listening to you

We use what you tell us to help influence improvements in health and care services, from better information on GP websites to more support for people at the end of life.

And from helping make NHS 111 services meet the needs of people whose first language isn't English to involving autistic people in shaping future autism services. 

Read our report

Thank you to everyone who has supported our work over the last year. Together we can help services provide the best possible care for local people.
— Sandie Smith, Chief Executive of Healthwatch Cambridgeshire and Peterborough

Do health and social care services know what you really think?

Share your ideas and experiences and help services hear what works, what doesn’t, and what you want from care in the future. 

Share your views