News and reports

This policy says what we will do to establish a positive health and wellbeing culture within our Healthwatch. It was approved in October 2024

This policy says how we will identify and manage all potential risks. It was approved at our Board's meeting in March 2025.

This policy says what we will do to help keep adults at risk safe from harm. And help protect them from abuse and neglect. It was approved in August 2024.

This policy says what we will do to help protect children and young people from abuse and harm. It was approved in August 2024.

This policy says how we will manage extra time staff work outside their normal hours. And how staff can claim this back as time off in lieu. It was approved in September 2024.

This policy says how we will support our staff and volunteers to speak out about any concerns they have. It was approved at our Board's meeting in March 2025.

We worked with Peterborough City Hospital to help them improve their complaints handling processes for patients.