Patient Experience Week is nearly here (27 April – 1 May), and our team will be out and about across Cambridgeshire and Peterborough visiting hospitals, GP practices, and community locations to hear directly from patients, carers, and visitors. From Peterborough to Cambridge, Huntingdon to Wisbech, you’ll be able to find us in a range of settings throughout the week, so if you see us, please come and say hello and share your experiences.
What survivors of domestic abuse are telling Healthwatch about their NHS care
A new Healthwatch England blog highlights what survivors of domestic abuse have told us about their experiences of NHS care, revealing important insights into how services respond when people seek help. The findings show that while some people receive supportive care, others face gaps in identification, understanding, and trauma-informed support. Read more about what this means for health services and why it matters for ensuring safer, more responsive care for everyone.
Staying Safe on Mobility Scooters and Power Wheelchairs in Cambridgeshire and Peterborough
Using a mobility scooter or power wheelchair in Cambridgeshire or Peterborough? Staying safe doesn’t have to be complicated. From tips on speed, navigating uneven pavements, and training options, to insurance advice and local support, our guide brings everything together in one place. Discover how to stay confident, in control, and connected and find out where to buy or hire the right equipment locally.
The public’s voice on health and care in 2026: new report highlights key challenges
What does health and social care really feel like in 2026? A new report from Healthwatch England reveals the realities behind the statistics, highlighting ongoing access issues, inequalities, and the growing risk of a two-tier system. Read more to understand the challenges and what needs to change.
The future of patient voice: what a new report means for Healthwatch and beyond
What does the future look like for patient voice in health and care? A new report from The King’s Fund explores the impact of Healthwatch, what’s worked, what hasn’t, and what comes next. Read more and share your views on how your voice should be heard.
Meningitis outbreak: symptoms, what to do, and how to protect yourself
A recent meningitis outbreak in Kent is a reminder to stay alert. Meningococcal disease can develop quickly and be life-threatening, but early recognition and treatment save lives. Learn the key symptoms, what to do if you or someone else is unwell, and how vaccination can help protect you.
The future of patient voice: what a new report means for Healthwatch and beyond
What does the future look like for patient voice in health and care? A new report from The King’s Fund explores the impact of Healthwatch, what’s worked, what hasn’t, and what comes next. Read more and share your views on how your voice should be heard.
Helping to Shape the Future of Policing
Healthwatch Cambridgeshire and Peterborough recently worked with local residents to help improve policing for people with autism, other neurodiverse conditions, and their carers. This first-of-its-kind event gave participants the opportunity to share their experiences and provide feedback on how police officers interact with disabled members of the public.
NHS Launches Campaign to Promote Online GP Access
NHS England has launched the “Tap it, type it and we’ll take care of it” campaign to encourage patients to contact their GP using secure online forms.
Helping care seekers in Peterborough find the right information
At Healthwatch, we know how important it is for people to have clear, accessible information when making decisions about care and support. That’s why we’re sharing the Peterborough Guide to Independent Living, a useful resource created by Peterborough City Council to help residents stay independent, safe and well.
NHS England Publishes Community Mental Health Survey 2024: National Qualitative Report
NHS England’s latest Community Mental Health Survey 2024: National Qualitative Report shares patients’ experiences, highlighting what’s working well and where services could improve. Find out the key themes and insights from this national report.
New Healthwatch Survey Report Reveals Impact of Delays and Poor Transitions on Young People’s Mental Health
Healthwatch Cambridgeshire and Peterborough has published a new report highlighting the challenges young people face when trying to access mental health support and the experience of moving between services.
Mental Health Summit 2025 - Closing the Gaps
Healthwatch Cambridgeshire and Peterborough held its Annual Summit on 8th October 2025 at the Delta Marriott Hotel in Huntingdon. The event welcomed over 200 people, bringing together members of the public, patients, and leaders across health and care. Participants heard from retired Olympic Gymnast Louis Smith MBE, key speakers, took part in breakout sessions, and explored how partnership working can strengthen the voice of local people. The summit highlighted the importance of collaboration in shaping a more responsive and inclusive health and care system.
Patients praise local diagnostic centres for speed and care, but call for clearer communication
Healthwatch Cambridgeshire and Peterborough’s August 2025 Enter and View report finds patients at Ely and Wisbech Community Diagnostic Centres valued shorter waits, modern facilities, and attentive staff. The report also notes improvements needed in accessibility and communication to guide the upcoming Peterborough CDC.
Have Your Say: Social Care Survey Now Live
We’ve launched a new social care survey to hear from residents about services that support daily living and wellbeing, including home care, support for older people, and help for those with disabilities or long-term conditions. Your feedback will help improve accessibility and ensure services meet real needs. Completing the survey is quick and your voice can make a real difference and help influence change.
News and views
Cambridge Children’s Hospital: Building a New Model of Care…
Cambridge Children’s Hospital is transforming how care for children and young people is designed and…
News
Strengthening maternity safety: what the new NHS clinical…
NHS England has set out new clinical standards aimed at improving maternity safety, strengthening early risk…
Blog
Our Healthwatch team take the stories you tell us to the people who plan care and make the decisions. These stories are always welcomed - and things do get changed as a result
Latest reports and publication
Bringing Patient Voices Together: Our Primary Care PPG Forum
We are pleased to share an update from our latest Primary Care…
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New Healthwatch Survey Report Reveals Impact of Delays and Poor Transitions on Young People’s Mental Health
Healthwatch Cambridgeshire and Peterborough has published a new…
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Advice and information
Supporting Your Sexual Health and Choices in Cambridgeshire and Peterborough
Confidential sexual health services are available across Cambridgeshire and Peterborough, offering everything from testing and contraception to…
Jess’s Rule: What patients should know
A new NHS initiative, Jess’s Rule, aims to improve patient safety by encouraging clinicians to take a fresh look when symptoms persist or go…
How to Use the NHS App: A Healthwatch Cambridgeshire and Peterborough User Guide
The NHS App can save you time and put you in control of your healthcare, but where do you start? Our step-by-step guide walks you through everything…
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