Anyone aged over 18 years who is registered with a GP in Cambridgeshire or Peterborough can now self-refer for physiotherapy treatment through Dynamic Health’s Physio Advice Line. The service offers direct and easy access to an experienced physiotherapist regarding problems relating to bones, joints and soft tissue.
Our Healthwatch raised concerns about problems with access to physiotherapy services with local health commissioners back in 2016. Whilst people in some areas could self-refer to a physiotherapist, others had to see their GP first. Some people told us they were waiting too long for appointments.
We also spoke to Dynamic Health who provide some, but not all, physiotherapy services locally. Since then, Dynamic Health have redesigned how they provide services and created a new website http://www.eofemskservice.nhs.uk with advice, exercises and videos to help you manage your own condition.
They have told us that they are proactively looking to work with other physiotherapy services to help create more joined up services for people.
You can refer yourself to the service by contacting Dynamic Health on 0300 555 0210. If you cannot use Physio Advice Line, you can fill in an online self-referral form or get a copy of this from your GP surgery. http://www.eoemskservice.nhs.uk/physiotherapy-self-referral.
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Everything we do starts with what local people tell us. Share your experiences and ideas to help services hear what works, what doesn’t and what you want from care in the future. No matter how big or small the issue, tell us about it. If it matters to you then it’s very likely it matters to someone else.
You can tell us your story here online or contact our friendly team:
Call 0330 355 1285
Text 0752 0635 176
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