1. Do you need help travelling to NHS services?

    Advice and Information -

    Find out what support is available to help you when travelling to your GP, hospital or other NHS services.

  2. Should I see a pharmacist instead of a doctor?

    Advice and Information -

    ​​​​​​​Avoid the wait at the GP and know when to visit your pharmacist instead. Look at how your pharmacist can help you.

  3. Sorting out a problem with healthcare

    Advice and Information -

    NHS care is usually very good and most people don’t have any problems. But occasionally things can go wrong. Find out how to complain about healthcare services.

  4. Community Values Panel helps NHS

    News -

    A unique approach to tackling funding issues in our local NHS has been highlighted in our newly-published Community Values Panel reports.

  5. Over the counter medicines on prescription - can our NHS afford this?

    Report -

    Big savings can be made for the NHS if people buy over the counter medicines rather than ask for them on prescription.

  6. First findings published from our Covid-19 survey

    News -

    Communications with patients and service users must be a priority as health and care services restart following the peak of the pandemic.

  7. Covid-19 briefing 1

    Report -

    The first findings from our Covid-19 survey are published - revealing people's experiences of health, care and community support during the 2020 coronavirus pandemic.

  8. How are people with sensory impairments coping in the pandemic?

    Blog -

    Imagine trying to socially distance or navigate a new supermarket layout if you can't see. Or how about trying to communicate with a health professional wearing a mask if you rely on lip-reading?

  9. Staying well this winter

    News -

    People across Peterborough are being urged not to delay getting help for their health this winter. And our local NHS services say they are here to help you stay well, safely.

  10. Public consultation on raising the age for free NHS prescriptions

    News -

    Your views are wanted on Government plans to change the upper age for free NHS prescriptions.

  11. Covid safety measures stay in place at healthcare settings

    News -

    Anyone using or visiting healthcare settings must continue to wear a face covering and stick to social distancing rules.

  12. What you've been telling us about local services

    News -

    Care from your GP surgery, difficulties finding an NHS dentist and waits for hospital appointments are amongst the top experiences you've been sharing with us over the last three months.

  13. The Integrated Care System – One year on

    News -

    In this article, we explain the role of Integrated Care Boards and Integrated Care Systems, identify their different roles, and look at how Healthwatch works with them.

  14. Healthwatch signs up to Time to Change mental health campaign

    News -

    We are supporting mental health in the workplace. At our annual general meeting (AGM) n Sawtry last week, we gave our backing to the Time to Change campaign to end mental health stigma and discrimination.

  15. Keeping mental health on the agenda

    News -

    Mental health came under the spotlight at our annual general meeting (AGM) last week when an expert panel was invited to discuss service provision and support.

  16. Thank you to retiring board member Mike

    News -

    We said a big thank you and a sad goodbye to Director Mike Hewins at our AGM this month.

  17. Healthwatch Board meeting in public - 18 January 2017

    Report -

    You are welcome to attend this meeting which will be held in public 7pm - 9pm, Wednesday 18 January at The Meadows Community Centre, 1 St Catharine’s Road, Cambridge, CB4 3XJ

  18. Healthwatch Board meeting in public -15 March 2017

    Report -

    You are welcome to attend this meeting which will be held in public 7pm - 9pm, Wednesday 15 March at The Maple Centre, 6 Oak Drive, Huntingdon, PE29 7HN

  19. Healthwatch Board meeting in public - 3 May 2017

    Report -

    Come to our first Board Meeting as a combined Healthwatch for Cambridgeshire and Peterborough.

  20. Making a Difference Together - Our Annual Report 2017-18

    Report -

    In the last year, Our Healthwatch has listened to more than 4,000 people in Cambridgeshire and Peterborough to find out what is important to them.

  21. The difference you've helped us make - our Annual Report 2018-19

    Report -

    Our Healthwatch has helped to improve health and care services for some of the most vulnerable people in our area thanks to the experiences local people have shared.

  22. Healthwatch Board meeting in public and AGM - Wednesday 7 July 2017

    Report -

    Annual General Meeting for Healthwatch Cambridgeshire.

  23. Healthwatch Board meeting in public - 13 September 2017

    Report -

    You are welcome to attend this meeting which is held in public 7pm - 9pm, Wednesday, 13 September, The Fleet, Fleet Way, High Street, Fletton, PETERBOROUGH, PE2 8DL

  24. Healthwatch Board meeting in public - Wednesday 15 November 2017

    Report -

    At this meeting we will be talking about our Accessible Information as Standard report, published 8 November 2017.

  25. Healthwatch Board meeting in public - Weds 17 January 2018

    Report -

    At this meeting we will be hearing from Paul Marshall, Cambridgeshire Sector Lead for the East of England Ambulance Service NHS Trust (EEAST).

  26. Healthwatch Board meeting in public - Weds 14 March 2018

    Report -

    At this meeting we will be hearing about general adults service provision in Cambridgeshire and Peterborough, including a forthcoming tender for adult home care.

  27. Healthwatch Board meeting in public - Weds 16 May 2018

    Report -

    Our Board meets bi-monthly in public. These meetings are another opportunity for you to find out about the work we are doing, share your experiences of health or social care services and get involved.

  28. Healthwatch Board meeting in public - Weds 18 July 2018

    Report -

    Our Board meets bi-monthly in public. These meetings are another opportunity for you to find out about the work we are doing, share your experiences of health or social care services and get involved.

  29. Annual General Meeting (AGM) 2017-18

    Report -

    Help us celebrate our first year as a combined Healthwatch for everyone in Cambridgeshire and Peterborough.

  30. Healthwatch Board meeting in public - Weds 19 September 2018

    Report -

    At this meeting our Board will get an update on the local Fit for the Future plan from Dr Mike More, the new Chair of the Cambridgeshire and Peterborough Sustainability and Transformation Partnership.

  31. Healthwatch Board meeting in public - Weds 14 November 2018

    Report -

    At this meeting the Board will get an update on the progress made by local providers regarding the NHS Accessible Information Standard.

  32. Healthwatch Board meeting in public - Weds 16 January 2019

    Report -

    At this meeting the Board will get an update on what people are telling us about their experiences of local mental health services.

  33. Healthwatch Board meeting in public - Weds 13 March 2019

    Report -

    At this meeting our Directors will be getting an update on the work we are doing to engage local people on the priorities for the local Long Term Plan.

  34. Healthwatch Board meeting in public - Weds 8 May 2019

    Report -

    Our Board will hear from Dr Mark Sanderson, Medical Director of Cambridgeshire and Peterborough CCG, who will talk about the local development of primary care networks.

  35. Healthwatch Board meeting in public and Annual General Meeting (AGM) - Weds 10 July 2019

    Report -

    Come to our Annual General Meeting, help us celebrate the successes of the last year and join our conversation about improving local mental health support.

  36. Healthwatch Board meeting in public - Weds 11 September 2019

    Report -

    The Board will be discussing our ‘What Would You Do?’ report, published in July, which says what local people want from the NHS to help them manage their health.

  37. Healthwatch Board meeting in public - Weds 13 November 2019

    Report -

    At this meeting the Board will be reviewing our engagement activities over the last year.

  38. Healthwatch Board meeting in public - Weds 15 January 2020

    Report -

    Our Directors will be hearing about the 'Best Start in Life' programme from Helen Freeman of the Cambridgeshire and Peterborough Public Health team.

  39. Healthwatch policy - Data Protection

    Report -

    This policy says how we look after people's data. It was approved at our Board's meeting in December 2022

  40. Healthwatch policy - Confidentiality

    Report -

    This policy says how we will collect, store and maintain the information that people share with us in a way that values their privacy. It was approved at our Board's meeting in December 2022

  41. Healthwatch policy - Complaints

    Report -

    This policy says how people can complain about our work if they need to. It was approved at our Board's meeting in March 2020.

  42. Healthwatch policy - Conflicts of Interests

    Report -

    This policy says how we manage conflicts of interest for those who work and volunteer for us. It was approved at our Board meeting in July 2020.

  43. Healthwatch policy - Disciplinary

    Report -

    This policy says how we help and encourage all employees to achieve and maintain standards of conduct, attendance and job performance. It was approved at our Board's meeting in November 2020

  44. Healthwatch policy - Enter and view

    Report -

    This policy says how we will use our power to enter and view to visit places that provide health or adult social care services. It was agreed at our Board's meeting in May 2020.

  45. Healthwatch policy - Environmental

    Report -

    This policy says how we are committed to developing and promoting policies and practices which help to sustain the environment. And how we will minimise, wherever possible, our impact on the environment.

  46. Healthwatch policy - Equality and diversity

    Report -

    This policy says what we will do to ensure equality of opportunity and equal treatment for all staff, volunteers and Directors. It was approved at our Board's meeting in March 2020.

  47. Healthwatch policy - Escalation

    Report -

    This report says how we will escalate health and social care issues for consideration by the organisations and individuals who can make change happen. It was approved at our Board's meeting in July 2020.

  48. New Directors join our Board

    News -

    Two new directors have joined our Healthwatch Board. Nadia Emmony and Paul Jobling were endorsed at our Board meeting in Cambridge yesterday.