1. Making mental health support better for young people more at risk of mental illness

    Report -

    Young people need more flexible, creative solutions to give them the information and support they need to stay mentally well.

  2. New autism service for young people to be introduced locally

    News -

    A new autism service for young people is due to start in the autumn thanks to the lobbying of Pinpoint, our Healthwatch and the National Autistic Society.

  3. Report on the state of health and care in England

    News -

    A ‘perfect storm’ could be brewing for people using mental health, learning disability and autism services, warns the Care Quality Commission.

  4. Improving the NHS for people with autism and learning disabilities

    News -

    People with autism and learning disabilities say they need much more support and help to live full, healthy and productive lives, reveals a new report from Healthwatch.

  5. Tackling disability hate crime

    Blog -

    It’s Hate Crime Awareness Week 2023. Our Partnership Development Manager Graham Lewis talks about how our Healthwatch and the Cambridgeshire and Peterborough Partnership Boards are highlighting disability hate crime.

  6. Autistic Voices Report captures local people's lived experiences

    Report -

    Autistic Voices, our new report about the health and care experiences of autistic people from Peterborough and Cambridgeshire, is published today.

  7. Autistic Voices report will help shape new autism strategy for our area

    News -

    Our new report highlighting the health and care experiences of autistic people from Peterborough and Cambridgeshire is published today.

  8. Young people say what they need from mental health services

    Report -

    Young people told us they need better support when moving from children's to adults' mental health services. And their suggestions are helping health and care planners think about how to improve care.

  9. Have your say on our area's new Autism stategy

    News -

    Your views are wanted on new plans on how to support autistic children, young people and adults in Peterborough over the next five years.

  10. Laura champions campaign to improve information for disabled people

    News -

    If you have a disability, impairment or sensory loss, the Accessible Information Standard gives you a right to health and care information in the way you need it – as well as communications support at appointments.

  11. Sorting out a problem with healthcare

    Advice and Information -

    NHS care is usually very good and most people don’t have any problems. But occasionally things can go wrong. Find out how to complain about healthcare services.

  12. Know your NHS rights and responsibilities

    Advice and Information -

    The NHS Constitution is a useful document to know – setting out what patients, the public and the staff working for it can expect from the NHS.

  13. Improving complaints processes at Peterborough City Hospital

    Report -

    We worked with Peterborough City Hospital to help them improve their complaints handling processes for patients.

  14. Complaints handling project reports

    Report -

    We provided Peterborough City Hospital with three quarterly reports to help them improve complaints' management systems in the trust.

  15. NHS and social care complaints re-starting today

    News -

    Services investigating health and care complaints are restarting after being paused due to the Covid-19 pandemic.

  16. Giving GP Websites a Check-up

    Report -

    Our new report, Giving GP Websites a Check-up, is out today and looks at how easy it is to find information on GP websites across Cambridgeshire and Peterborough.

  17. We give GP websites a check-up

    News -

    Our new report - Giving GP Websites a Check-up - is out today and looks at how easy it is to find information on GP websites across Cambridgeshire and Peterborough.

  18. Healthwatch signs up to Time to Change mental health campaign

    News -

    We are supporting mental health in the workplace. At our annual general meeting (AGM) n Sawtry last week, we gave our backing to the Time to Change campaign to end mental health stigma and discrimination.

  19. Keeping mental health on the agenda

    News -

    Mental health came under the spotlight at our annual general meeting (AGM) last week when an expert panel was invited to discuss service provision and support.

  20. Thank you to retiring board member Mike

    News -

    We said a big thank you and a sad goodbye to Director Mike Hewins at our AGM this month.

  21. Healthwatch Board meeting in public - 18 January 2017

    Report -

    You are welcome to attend this meeting which will be held in public 7pm - 9pm, Wednesday 18 January at The Meadows Community Centre, 1 St Catharine’s Road, Cambridge, CB4 3XJ

  22. Healthwatch Board meeting in public -15 March 2017

    Report -

    You are welcome to attend this meeting which will be held in public 7pm - 9pm, Wednesday 15 March at The Maple Centre, 6 Oak Drive, Huntingdon, PE29 7HN

  23. Healthwatch Board meeting in public - 3 May 2017

    Report -

    Come to our first Board Meeting as a combined Healthwatch for Cambridgeshire and Peterborough.

  24. Making a Difference Together - Our Annual Report 2017-18

    Report -

    In the last year, Our Healthwatch has listened to more than 4,000 people in Cambridgeshire and Peterborough to find out what is important to them.

  25. The difference you've helped us make - our Annual Report 2018-19

    Report -

    Our Healthwatch has helped to improve health and care services for some of the most vulnerable people in our area thanks to the experiences local people have shared.

  26. Healthwatch Board meeting in public and AGM - Wednesday 7 July 2017

    Report -

    Annual General Meeting for Healthwatch Cambridgeshire.

  27. Healthwatch Board meeting in public - 13 September 2017

    Report -

    You are welcome to attend this meeting which is held in public 7pm - 9pm, Wednesday, 13 September, The Fleet, Fleet Way, High Street, Fletton, PETERBOROUGH, PE2 8DL

  28. Healthwatch Board meeting in public - Wednesday 15 November 2017

    Report -

    At this meeting we will be talking about our Accessible Information as Standard report, published 8 November 2017.

  29. Healthwatch Board meeting in public - Weds 17 January 2018

    Report -

    At this meeting we will be hearing from Paul Marshall, Cambridgeshire Sector Lead for the East of England Ambulance Service NHS Trust (EEAST).

  30. Healthwatch Board meeting in public - Weds 14 March 2018

    Report -

    At this meeting we will be hearing about general adults service provision in Cambridgeshire and Peterborough, including a forthcoming tender for adult home care.

  31. Healthwatch Board meeting in public - Weds 16 May 2018

    Report -

    Our Board meets bi-monthly in public. These meetings are another opportunity for you to find out about the work we are doing, share your experiences of health or social care services and get involved.

  32. Healthwatch Board meeting in public - Weds 18 July 2018

    Report -

    Our Board meets bi-monthly in public. These meetings are another opportunity for you to find out about the work we are doing, share your experiences of health or social care services and get involved.

  33. Annual General Meeting (AGM) 2017-18

    Report -

    Help us celebrate our first year as a combined Healthwatch for everyone in Cambridgeshire and Peterborough.

  34. Healthwatch Board meeting in public - Weds 19 September 2018

    Report -

    At this meeting our Board will get an update on the local Fit for the Future plan from Dr Mike More, the new Chair of the Cambridgeshire and Peterborough Sustainability and Transformation Partnership.

  35. Healthwatch Board meeting in public - Weds 14 November 2018

    Report -

    At this meeting the Board will get an update on the progress made by local providers regarding the NHS Accessible Information Standard.

  36. Healthwatch Board meeting in public - Weds 16 January 2019

    Report -

    At this meeting the Board will get an update on what people are telling us about their experiences of local mental health services.

  37. Healthwatch Board meeting in public - Weds 13 March 2019

    Report -

    At this meeting our Directors will be getting an update on the work we are doing to engage local people on the priorities for the local Long Term Plan.

  38. Healthwatch Board meeting in public - Weds 8 May 2019

    Report -

    Our Board will hear from Dr Mark Sanderson, Medical Director of Cambridgeshire and Peterborough CCG, who will talk about the local development of primary care networks.

  39. Healthwatch Board meeting in public and Annual General Meeting (AGM) - Weds 10 July 2019

    Report -

    Come to our Annual General Meeting, help us celebrate the successes of the last year and join our conversation about improving local mental health support.

  40. Healthwatch Board meeting in public - Weds 11 September 2019

    Report -

    The Board will be discussing our ‘What Would You Do?’ report, published in July, which says what local people want from the NHS to help them manage their health.

  41. Healthwatch Board meeting in public - Weds 13 November 2019

    Report -

    At this meeting the Board will be reviewing our engagement activities over the last year.

  42. Healthwatch Board meeting in public - Weds 15 January 2020

    Report -

    Our Directors will be hearing about the 'Best Start in Life' programme from Helen Freeman of the Cambridgeshire and Peterborough Public Health team.

  43. Healthwatch policy - Data Protection

    Report -

    This policy says how we look after people's data. It was approved at our Board's meeting in December 2022

  44. Healthwatch policy - Confidentiality

    Report -

    This policy says how we will collect, store and maintain the information that people share with us in a way that values their privacy. It was approved at our Board's meeting in December 2022

  45. Healthwatch policy - Complaints

    Report -

    This policy says how people can complain about our work if they need to. It was approved at our Board's meeting in March 2020.

  46. Healthwatch policy - Conflicts of Interests

    Report -

    This policy says how we manage conflicts of interest for those who work and volunteer for us. It was approved at our Board meeting in July 2020.

  47. Healthwatch policy - Disciplinary

    Report -

    This policy says how we help and encourage all employees to achieve and maintain standards of conduct, attendance and job performance. It was approved at our Board's meeting in November 2020

  48. Healthwatch policy - Enter and view

    Report -

    This policy says how we will use our power to enter and view to visit places that provide health or adult social care services. It was agreed at our Board's meeting in May 2020.

  49. Healthwatch policy - Environmental

    Report -

    This policy says how we are committed to developing and promoting policies and practices which help to sustain the environment. And how we will minimise, wherever possible, our impact on the environment.