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We worked with Peterborough City Hospital to help them improve their complaints handling processes for patients. -
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We provided Peterborough City Hospital with three quarterly reports to help them improve complaints' management systems in the trust. -
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Our strategy - approved earlier this month - sets out what we think is most important for Healthwatch Cambridgeshire and Healthwatch Peterborough to do over the next five years. -
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Log on and watch our next Board meeting in public. We'll be talking about how we are supporting local people and services during this difficult time. -
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Our Chair Val shares her proudest moments from 2019-20 as we launch our Annual Report for the last 12 months. -
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The first findings from our Covid-19 survey are published - revealing people's experiences of health, care and community support during the 2020 coronavirus pandemic. -
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Log on and watch our next Board meeting in public. -
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Join our Annual General Meeting and find out about our work and projects over the last 12 months and take part in our special discussion about care. -
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This policy says how we make decisions about our work. It was approved at the Board's meeting in July 2020. -
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Our second briefing into people's experiences of health, social care and community support during the pandemic is published today. -
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The third - and final - briefing from our three-month Covid-19 survey is published today. -
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Join us online for our next Board meeting in public. Our Directors will be hearing about our success in achieving the nationally recognised Investors in Volunteers Award. -
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Read about the issues being discussed by our Older People's Partnership Board over the last year. -
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Read more about the issues discussed by the Sensory Impairment Partnership Board this year. -
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Read about the issues the Learning Disability Partnership Board has been discussing over the last year. -
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Our new report, Giving GP Websites a Check-up, is out today and looks at how easy it is to find information on GP websites across Cambridgeshire and Peterborough. -
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This policy says how we will work positively with media partners to help us achieve better health and care services for local people. It was approved at the Board's meeting on 16 September 2020. -
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The final report from our three-month Covid survey is published today. -
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Join us online for our next Board meeting in public. Our Directors will be hearing about our engagement work over the last 12 months. -
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Hospital discharge is a complicated process. And the way people leave hospital across Cambridgeshire and Peterborough should work better for patients says our new report out today. -
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Join us online for our next Board meeting in public when we will be formally appointing three new Directors.
We'll also be discussing our work with children and young people including involving them in developing mental health services. -
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Join us online for our next Board meeting in public when Directors are being asked to approve our work programme and budget for 2021-22. They are also being asked to green light five new policies - including confidentiality and data protection. -
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This policy says how we will identify and manage all potential risks. It was approved at our Board's meeting in December 2022. -
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Autistic Voices, our new report about the health and care experiences of autistic people from Peterborough and Cambridgeshire, is published today. -
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Log on and watch our next Board meeting in public. We will be talking about dental care and access to dentists across our area. Join us and hear an update from NHS England and NHS Improvement, which plans and pays for dental services. -
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People across Cambridgeshire and Peterborough have given their views in an England-wide consultation looking at new standards to measure the performance of urgent and emergency care. -
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The Cambridgeshire and Peterborough Partnership Boards have published a new report highlighting transport issues affecting older people and disabled people across our area. -
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This procedure provides employees with process where they can raise a concern, problem or complaint (called a grievance in employment law) about their employment with us. It was agreed at our Board's meeting in January 2021. -
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This policy says how we review staff pay to ensure to ensure we retain a skilled and committed workforce. It was agreed at our Board's meeting in January 2021.
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Read the minutes from the meetings of the Carers' Partnership Board from the last year. -
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Read the minutes from Physical Disability Partnership Board over the last year. -
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It's been an extraordinary year. And our Annual Report highlights how local health inequalities have been amplified by Covid-19 — and will continue to steer our work in the 12 months ahead. -
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Log on and watch our next Board meeting in public. This session, we'll be hearing from the Board's Business Development Programme Group and finding out how our latest work projects are progressing. -
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Join our online Annual General Meeting and find out about our work and projects over the last 12 months and take part in our conference and workshops on tackling health inequalities. -
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Local people from South Asian communities told us how services could better help them manage their diabetes. And their suggestions are helping local health and care planners to improve the support people get. -
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Come along to our next Board meeting in public. We'll be hearing about the appointment of our new Chair, Stewart Francis, and saying goodbye to retiring Chair Val Moore and long-serving Directors Susan Mahmood, Nik Patten and Margaret Robinson. -
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Young people told us they need better support when moving from children's to adults' mental health services. And their suggestions are helping health and care planners think about how to improve care. -
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Board meeting in public, led by our new Chair Stewart Francis. We heard about all the Engagement work our team has been doing over the last year and got an update on our 2020 audit of GP websites. The minutes and papers are available here. -
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This policy says how we expect all our staff, Directors and volunteers to behave and support the values of our Healthwatch. It was approved at our Board meeting in November 2021. -
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Our January meeting includes a report about the pandemic experiences of local families with children and young people with special educational needs and disabilities.
We'll also be welcoming three new Directors to the Board.