As a recent receiver of urgent health care herself, she says she understands something of the challenges people are facing.
Our Care during Covid survey this summer highlighted people's overwhelming gratitude for local NHS and care teams.
And once again the people who care for us - whether professional or family members - and those supporting vulnerable people in our communities are up against it.
Val thanks everyone who is working so hard under great pressure.
She also looks forward to better times ahead and says Healthwatch will continue to listen to local peoples' experiences of care and ensure your voices are heard.