We are looking for volunteers to help us be the eyes and ears on care in Peterborough. 

You'll help us listen to local people and find out what they think about the health and care services in their community.

You may be working with our engagement team on display stands at local events, giving out Healthwatch information, visiting local groups or perhaps helping us share what people are saying on local social media.

You'll be recording what people tell you - whether it is good, bad or a bit of both - and sending this back to us to share with the people who make decisions about local services.

What's in it for you?

As a Community Listener volunteer, you'll get to meet people and help improve services in your community. 

It's also an opportunity to learn new skills that could be a stepping stone into employment or training. We can provide references for those completing a project or volunteering for three months or more.

You'll need to:

  • Feel comfortable and confident talking to people who may have a difficult story to share
  • Have good listening skills 
  • Record what you hear clearly and accurately
  • Be non-judgemental
  • Be committed to promoting equality and diversity

Read the volunteer role description here

Community Listener role description

What we'll give you in return

We provide training, ongoing support and pay reasonable out of pocket expenses. 

We'll make sure you know about things like our health and safety policies and give you training in listening skills and other areas as needed. 

Last year we were awarded the 'Investors in Volunteering' award for our committment to supporting our volunteers.

We looked at their (GP surgery) websites and made recommendations on how they could make them more easily understood by people like me.

Thanks to our feedback, GP practices are making changes to their website that will help people with a learning disability understand things more easily. ‘

Travis, Healthwatch Community Listener volunteer

Apply today!

Interested in joining us?  Please complete the online volunteer application form.

If you need help, just ask.  Or, if you prefer a paper version, let us know and we can send one to you.

Once you have sent in the form, you'll be invited to an informal meeting to find out more about the role and to tell us all about yourself.

Apply online

Healthwatch volunteer manager

Any questions?

Get in touch with our Volunteer Manager Heather Lord and have a chat about the role before you apply.

Call her via our office on 0330 355 1285

her mobile 0788 591 1147

or email her at heather.lord@healthwatchcambspboro.co.uk.