Talk to us, we listen, we act

0330 355 1285

Information Service

Our Information team can help you find:

  • health and social care services near to you
  • what to do if you have a concern or complaint
  • organisations that can give you help or advice

We can not investigate any complaints you have, or tell you the best place to go for care.

We will not pass your details onto another organisation without your consent.
Contact Julie McNeill, our Information Manager, on 0330 355 1285 (local call number) or click here to send her a message. You can also text us on 07520 635 176.

Open Monday to Friday 10:00 – 15:30

Outside of these hours, please leave a message and we will call you back. We can help you if you live or use services in Cambridgeshire and Peterborough.
We aim to return your call within 2 working days and reply to your letter/email within 5 working days

Click here for a directory of useful organisations

Feedback Centre

Our Feedback Centre offers you an opportunity to review services across Peterborough. You can do this for as many services as you like or for each occasion you use a service.   We do ask you for a little information about yourself when you leave a review, but if you prefer, you can leave an anonymous review.

You can tell us when things are going well and when things are going not so well, in this way we can collect information that will help to improve local health and social care services. We really do want to make a difference. With your help we will.

Just click here for the Feedback Centre.